A marketing leadership roadmap

Inside the approach

A marketing leadership roadmap

An illustrative example of how I turn a broad growth brief into priorities, ownership and a useful leadership conversation.

Illustrative example. This is a sample working framework, not a client deliverable or a statement of achieved results.

Start with a commercial brief.

Imagine an established business with a capable marketing team, several external partners and inconsistent enquiry quality. The brief is to improve the quality and visibility of its pipeline while giving the leadership team greater confidence in marketing decisions.

Make the priorities explicit.

PriorityLeadership decisionDelivery responsibilityEvidence to review
Define a valuable enquiryAgree customer fit and qualification criteria with salesCMO, sales leader and business ownerAccepted enquiries, reasons for rejection and follow-up quality
Clarify positioningChoose the audience and problems the business should lead withCMO with the internal team and creative partnerCustomer feedback, enquiry themes and message consistency
Improve the enquiry journeyPrioritise the friction affecting suitable buyersMarketing team and website partnerForm completion, customer questions and sales feedback
Align acquisitionAgree each channel’s role and investment rationaleCMO and channel specialistsQualified opportunities by source and acquisition economics
Connect reportingAgree definitions, owners and review cadenceCMO, sales and reporting specialistsData completeness and progress from enquiry to customer
An indicative first 90 days
Days 1–30

Understand & prioritise

Review the customer journey, marketing activity and measurement. Agree the decisions that matter first.

Days 31–60

Align & activate

Set responsibilities and channel roles. Begin agreed improvements and address measurement gaps.

Days 61–90

Review & refine

Interpret the evidence, resolve outstanding decisions and agree the next quarter’s priorities.

Illustrative sequence, adapted to your scope, team and business priorities.

Sequence the work.

Understand the current position

Review the business objectives, customer journey, channel activity and reporting. Speak with the people handling enquiries. Identify where missing evidence is preventing a useful decision.

Agree the plan and begin delivery

Build a prioritised work list with an owner, dependency and review date for each item. Address critical measurement gaps while progressing improvements that can be delivered with the current team.

Review and adapt

Compare the response with the initial assumptions. Record what changed, what remains uncertain and which decisions require leadership input. Update the next phase of work accordingly.

A useful executive review.

  • Commercial progress: enquiries, qualified opportunities, proposals and new customers, with consistent definitions.
  • Customer insight: who is engaging, what they need and why suitable opportunities are being lost.
  • Delivery: completed work, unresolved dependencies and decisions needed.
  • Investment: the rationale for maintaining, changing or stopping activity.
  • Next priorities: a short list of actions with accountable owners.

The value is in the decisions this framework enables. The final roadmap reflects the business, the team’s capacity and the evidence available.

Work directly with Steve Mills

Give your marketing a clear direction.

Tell me about your business, your priorities and where you need stronger leadership. We’ll explore whether there’s a fit.

Discuss your marketing priorities ↗